More heads are rolling over at the Canton, Massachusetts offices of Dunkin Donuts, after some widely publicized alleged spying stories.
Chief Legal Counsel Stephen Horn resigned after informing his bosses that he wanted to pursue his book-writing career. (Horn is a part-time novelist.)
This doughnut chain has reportedly filed more than 350 lawsuits against its franchisees. About 100 of them met last month at a Dunkin' Donuts Independent Franchise Owners meeting in Worcester, Massachusetts—not far from the company's headquarters.
Robert Zarco, a Miami attorney representing some disgruntled franchisees, said that "the company profits from terminating franchisees and then collecting transfer fees and increased royalties."
I think I know what Mr. Horn is going to write about...
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